Partner Program Terms

How affiliate partners earn commission on the tickets they sell, and how and when it is paid.

Earning commission

  • You earn commission on tickets bought through your referral link for events that take part in the partner program.
  • Each event's host sets its commission rate. You see the rate next to every event in your partner dashboard.
  • Commission is a percentage of the ticket price. Service fees are not included.
  • Sales count once your payout account is ready (see below). Sales through your link before that do not earn commission.

Your payout account

  • Commission is paid into your own Stripe account. You set it up from your partner dashboard in a few minutes.
  • Stripe asks for your identity and bank details and keeps them. We never see your bank details.
  • If Stripe needs more information, payouts wait until it is complete.

When you are paid

  • The commission on an event's tickets is sent to your Stripe account the day after the event (Pacific time).
  • Stripe then pays your balance to your bank on its normal schedule, usually within a few business days.
  • If an event moves to a new date, its commission is paid the day after the new date.
  • Less than $0.50 from one host waits until there is more commission from that host.

Refunds and cancellations

  • Refunded tickets do not earn commission, and neither do the tickets of a cancelled event.
  • If a ticket is refunded after its commission was paid, that commission is taken back from your Stripe account.

Suspended partnerships

  • If your partnership is suspended, your links stop earning commission.
  • Commission you earned before that is still paid as described above.

For hosts

  • When you turn on the partner program for an event, partners earn the rate you set on the ticket price of orders made through their links.
  • On payout day — the day after the event — their commission is taken from your Stripe balance and sent to them. You are paid the rest of the event's money as usual.
  • Refunded orders earn no commission. If an order is refunded after its commission was paid, the commission is taken back from the partner and returned to your Stripe balance.
  • By turning on the partner program for an event, you authorize these deductions from your Stripe balance.

Last updated October 27, 2026.